At Sunleafglobal, we are committed to protecting your privacy and safeguarding your personal information. As a Kerala grocery, spices, fish, and snacks retail and wholesale delivery business operating in Canada, we collect personal information only as necessary to provide our products and services. This may include your name, phone number, email address, billing and shipping address, payment details, and order history. For wholesale customers, we may also collect business information required for invoicing, tax documentation, and account management.

We use this information to process and deliver orders, communicate with you regarding purchases and customer service inquiries, improve our website and services, and, where you have provided consent, send promotional updates and special offers. Payment transactions are processed securely through trusted third-party providers, and we do not store complete credit or debit card information on our servers.

We do not sell, rent, or trade your personal information to third parties. However, we may share necessary information with delivery partners, payment processors, website hosting providers, and other service providers who assist in operating our business, as well as government authorities when required by law. We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may disable cookies in your browser settings, although some features of the website may not function properly as a result.

We retain personal information only for as long as necessary to fulfill orders, maintain proper business and tax records, and comply with legal obligations. In accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to request access to your personal information, request corrections, withdraw consent for marketing communications, and request deletion where legally permitted.

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. We may update this Privacy Policy from time to time, and any changes will be posted on this page with an updated effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us at sunleafglobal@gmail.com.